"Invest in Your Future—Language is the Asset That Appreciates Over Time"
Hey, Ben here! Thank you for stopping by my profile! I would love to make you my next success story and change your educational life forever! At Learn English with Ben, my personalized system has a 100% success rate that has helped hundreds of students achieve fluency and you can be next!
I'm thrilled to share my teaching journey with you. With a wealth of experience in education, I’m committed to fostering an environment that promotes growth, curiosity, and achievement.
Education and Certifications
I hold a BA in English Language and Literature from Arak University. My enthusiasm for teaching inspired me to earn additional certifications, including CELTA, TEFL, and TESOL.
Teaching Experience
Over the past 5 years, I’ve taught at various institutes and language centers, engaging with students of all ages and levels. My experience spans from instructing children to adults, covering skills from conversational to Business and Academic English.
Teaching Methodology
My student-centered approach focuses on dynamic, interactive lessons tailored to each learner's style and needs. I blend traditional and innovative techniques to make learning accessible and enjoyable, encouraging active participation and real-world application of knowledge.
Continued Professional Development
Dedicated to my own growth, I regularly attend workshops and seminars to enhance my teaching practices and stay updated with the latest educational trends and technologies.
Why Choose Me
Choosing me as your educator means partnering with someone knowledgeable, experienced, and passionate about helping you achieve your academic goals. My comprehensive approach ensures personalized attention and support, making your learning journey both effective and rewarding.
The trial lesson is designed to assess your current level, so we can create a tailored learning plan to help you reach your goals. Whether you want to speak fluently in daily life or business meetings, or need to ace your dream job interview, or aim to connect confidently in social gatherings,
I’ll prepare the best materials personalized just for you.
Making such a detailed learning plan takes me hours. I provide my students with the best learning resources I've gathered over years of teaching, which are worth hundreds of dollars! You will get it all, the path to fluency and all of its resources.
But! If you only want to try one lesson, you won’t receive a learning plan, resources, or any real benefits at all. You'll just get 50 minutes of chatting about English with me. Sound fun? I didn’t think so...
Energetically driven and customer-oriented online chat customer support specialist with 5 years of experience in providing excellent customer service and technical assistance. Expert at handling more than one chat conversation at the same time while ensuring customer satisfaction. Familiar with issues solving, troubleshooting, and using a professional but friendly tone.
In addition, a skilled English author, copywriter, and translator with strong background in written communication, content creation, and localization working with different international journals for over 5 years. Proficient at crafting clear, readable, and engaging messages for different audiences. Familiar with German and capable of handling multilingual communication when needed. Dedicated to providing quality assistance in a high-speed environment.
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Skills & Abilities
- Adequate typing speed and strong written communication ability, with the aim of framing articulate and engaging messages.
- Strong problem-solving and troubleshooting skills to properly solve issues.
- Strong time management and multi-tasking skills to effectively handle multiple interactions.
- Skills in CRM software and live chat tools to seamlessly interact with customers.
- Proficient in dispute resolution and excellent customer care with a polite but businesslike attitude.
- Able to perform solo work as well as within a collaborative environment.
- Fluency in English (expert written communication skills), Persian (first language), with knowledge of German, providing capability for multiple-language communication where the need arises.
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Work Experience
• Online Chat Support Specialist Tech Solutions Inc., Remote
January 2022 – 2023
• Provided real-time online chat support to customers, effectively resolving inquiries.
• Aided customers with product-related issues and troubleshooting steps.
• Handled high customer satisfaction with timely and accurate responses.
• Routed and documented complex issues to related departments.
• Utilized multiple chat sessions concurrently without loss of quality of service.
• Customer Support Representative Global Support Services, Tehran, June 2023 – December 2024
• Responded to customers' questions via live chat and email.
• Assisted in the update of FAQs and knowledge base files.
• Assisted technical teams in resolving customer-reported bugs.
• Presented post-sales support and guided customers through troubleshooting.
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Education
BA in English language and literature, University of Arak, 2020
________________________________________Certifications & Training
• Customer Service Training – HubSpot Academy, March 2022
• Live Chat Support Certification – Coursera, July 2021
• Digital Marketing Certification – Google Digital Garage, May 2020
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Languages
• English (Native- like)
• Persian (Native)
• Arabic (Beginner)
• German (Beginner)
Helping shy or struggling students gain real confidence.
Designing lessons that fit your goals, not a textbook’s.
Keeping classes fun, focused, and full of progress.
Supporting beginners, intermediate, and return-to-English learners.
Creating a safe space where mistakes are welcome because that’s how you grow.
Integrating learning psychology and coaching techniques to personalize lessons and maximize student motivation and progress.
hobby:Journalism
Translation and Writing
Swimming
Running
Hiking
Like Books:Psychology
Personal development
Learning psychology
Coaching
Poetry
Biographies
Like sports:Swimming
Running
Hiking
Yoga
Volleyball
Ping Pong
Experience(year):5 years
Motto:"Invest in Your Future—Language is the Asset That Appreciates Over Time"
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